ROXY FEES

1-Tariffs

List of fees for Roxy ServicesCost
One-time registration fee0€
Annual credit on presentation of an annual pass from the resident Public transport (sending by email is sufficient)--
Price for activation and first minute1.19€
Amount per minute0,20€

2-Additional fees

List of additional fees for Roxy ServicesCost
Illegal use and parking outside the associated usage areas25€
Special cases: criminally relevant facts, contractual penalty, driving without a valid rental contract including the provisions of the e-scooters or the transfer of the customer login data to unauthorized persons250€
Processing of administrative offences, traffic offences, warning fees10€
Charging of third party-invoices caused by customer fault (towing operations, etc.)depending on the invoiced amount
Re-parking of an illegally parked e-scooterup to 50€ (depending on effort)
Service journey if the customer is at fault / Travel cost cap for incorrectly finished journeysUp to 50€
Special cleaning / repair of the vehicle due to a violationUp to 50€
Loss or destruction of the battery through customer fault350€
Loss or destruction of the e-scooter through customer fault700€
Unlocking the user account--
Bank processing fees in the event of a decline in direct debt--