List of fees for Roxy Services | Cost |
---|---|
One-time registration fee | 0€ |
Annual credit on presentation of an annual pass from the resident Public transport (sending by email is sufficient) | -- |
Price for activation and first minute | 1.19€ |
Amount per minute | 0,20€ |
List of additional fees for Roxy Services | Cost |
---|---|
Illegal use and parking outside the associated usage areas | 25€ |
Special cases: criminally relevant facts, contractual penalty, driving without a valid rental contract including the provisions of the e-scooters or the transfer of the customer login data to unauthorized persons | 250€ |
Processing of administrative offences, traffic offences, warning fees | 10€ |
Charging of third party-invoices caused by customer fault (towing operations, etc.) | depending on the invoiced amount |
Re-parking of an illegally parked e-scooter | up to 50€ (depending on effort) |
Service journey if the customer is at fault / Travel cost cap for incorrectly finished journeys | Up to 50€ |
Special cleaning / repair of the vehicle due to a violation | Up to 50€ |
Loss or destruction of the battery through customer fault | 350€ |
Loss or destruction of the e-scooter through customer fault | 700€ |
Unlocking the user account | -- |
Bank processing fees in the event of a decline in direct debt | -- |
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